Renewing and updating TAC license (Standalone & Array)

TAC license is more important to TAC operations and PortSys advice to renew license before it expires. Any license expires would cause service disruption or complete service down through TAC appliance. 

TAC license status are available to see in TAC Dashboard. If license is about to expire it will be notified in License section under System Status.

More information about TAC license can be found in About section. It will show information about license type, count and expiry date.


TAC license are applied in following two scenarios:

  • TAC standalone server license renewal
  • TAC in array license renewal

License renewal /update for standalone TAC server

IMPORTANT: License upgrade will reset existing TAC user sessions – this has to be planned accordingly and PortSys recommend to the renewal during least user session or in a maintenance window.

Save all unsaved configuration in TAC before upgrade the license. Applying new license will be discarding all unsaved TAC Configuration. To Save the configuration click on  icon in TAC Configuration Console.


Updating license in standalone server is straight forward. To obtain new license for renewal,do the following:

  1. On the TAC Configuration toolbar click Help  >  License
  2. This will launch TAC License Wizard.


  3. In the license wizard, do the following:
    • Enter your  company name  in the Company Name field. You may already have this field filled. If yes, skip to next step.
    • Click on Generate License Request  - This will notify you about existing license as follows:
    • Click OK.
    • Press the Copy to Clipboard  button and send  the information to licensing@portsys.com.
    • Once you receive the license data  back from PortSys,  copy it to the Apply  License box
    • Click the Apply  License button to activate TAC.  

3.   After you have verified everything looks correct, restart  the application.

Note - You may check the license status of your  TAC Gateway by clicking About on the TAC dashboard or About menu under the Help  menu of the TAC Configuration Manager toolbar.

License renewal/Update for TAC in array environment.

IMPORTANT: License upgrade will reset existing TAC user sessions – this has to be planned accordingly and PortSys recommend to the renewal during least user session or in a maintenance window.

Save all unsaved configuration in TAC before upgrade the license. Applying new license will be discarding all unsaved TAC Configuration. To Save the configuration click on  icon in TAC Configuration Console.


Updating license in array environment is straight forward. In array, only array Manager required to generate license request and not all members required license generate. After applying new license on array manager, license will be shared with other array nodes.

To obtain new license for renewal,do the following:

  1. On the TAC Configuration Manager of Array Manager go to Help  >  License
  2. This will launch TAC License Wizard.


  3. In the license wizard, do the following:
    • Enter your  company name  in the Company Name field. You may already have this field filled. If yes, skip to next step.
    • Click on Generate License Request  - This will notify you about existing license as follows:
    • Click OK.
    • Press the Copy to Clipboard  button and send  the information to licensing@portsys.com.
    • Once you receive the license data  back from PortSys,  copy it to the Apply  License box section.
    • Click the Apply  License button to activate TAC.  

3.   After you have verified everything looks correct, restart  the application.

Note - You may check the license status of your  TAC Gateway by clicking About on the TAC dashboard or About menu under the Help  menu of the TAC configuration toolbar.


Read more:

Installing TAC License