Configuring TAC Logging

To configure logging, click on Logging on Configuration drop down menu and it will open the Log Settings window.

Access logs contain details about accessed URLs via the TAC Gateway. Access logs give verbose information about the data transferred through TAC Gateway. These logs are saved under C:\Program Files\PortSys\TAC Gateway\Log\AccessLog folder by default. You can change it to a custom folder by selecting the Custom Folder option.  If it is a network share, your computer account must have full control permission in selected folder.

Database logs contain historical data about TAC Gateway requests processing. The logs include Audit Log, System Event Log, and Performance Metrics. These logs are stored in SQL server DB and by default, are saved under C:\ Program Files\PortSys\TAC Gateway\Log\DbLog folder.  You can change the database logs location to a custom folder by selecting the Custom Folder option.

 Note:  The DbLog location must be a local location.

There are additional settings to manage logs and disk space under Logs Storage Limits.

Furthermore, administrator can log events to a syslog server. To enable syslog, go to syslog tab and select enable checkbox. Then configure syslog server properties to connect from TAC to write event logs. Enter Syslog server FQDN or IP in server FQDN/IP filed and enter port and protocol type in the port field and protocol field in order to establish connection to syslog server from TAC.

There are additional settings available in syslog tab as follows:

  • Message format : select the message format of the syslog from the drop down list. TAC included RFC 3164 and RFC 5424.
  • System messages facility level: Select the syslog message facility level for TAC system messages from the drop down list. More info HERE.
  • Audit messages facility : Select the syslog message facility level for TAC audit messages from the drop down list.
  • Use UTF-8 BOM: select the checkbox if RFC 5424 syslog server protocol supports this encoding in the message part of syslog packet.